There's a lot more to life as a Support Hero in Overwatch than simply keeping your team alive, and we think the developers at Blizzard have done a pretty amazing job of providing an interesting mix of Support characters in the game. Regardless of whether you enjoy sustaining your teammates with healing powers, boosting up their damage output, or just laying devilish traps for enemy Heroes to tumble into, we think you'll find a firm favourite in this category extremely quickly.
Each one of the Support Heroes in our category tier list assist their teammates in very specific ways, and in pre-made teams you'll want to pick a character that plays into the strengths of an equally specific team build. That's all well and good, but an awful lot of players will end up spending the greater part of their time queuing up with random players. When this happens, and there are limited guaranteed synergies to play into, it can be quite tricky to know which of the four Heroes in this category provide the most generally useful help in battle.
This is where our own round-up of the best Support Hero to play comes in. You should of course keep in mind the usual caveat that you'll always play more efficiently with a Hero you love - rather than one you feel forced to pick by sites like us - and that you should absolutely switch to a "lesser" Hero in order to deal with a specific bottleneck. Still we've ranked all four of the Support Heroes by our own preference, as well as the general wisdom of the crowd that prevails in the current metagame.
Editor's Note: Things certainly change, and the Support scene has been shaken up since the arrival of Brigitte. She's not even that much of a healer, but an off-tank who's capable of defending her allies and stunning any enemies unfortunate enough to get in her way. Mercy and Moira are still strong picks, while Zenyatta's pick rate is on the up as he's able to counter and compliment what's strong in the meta right now. Stay tuned for further updates down the line!
Support hero rankings - Season 10
Here's a quick look at the standings with links to the relevant guides. Read further on down the page for a discussion of each individual Support Hero.
There's a lot to love about Symmetra, and a skilled player can make a huge difference to a match when playing this Hero, although she struggles to both stay alive and dish out the pain once she's laid her various gadgets around the battlefield. In a tight team she can be a game-changer, and a recent reworking of the hero has made her an intimidating proposition in combat.
Ana's kit centers around having decent aim and impeccable situational awareness, and she's proven herself to be a formidable healing and fighting force in the competitive scene. She's a generally stronger pick on tightly coordinated teams, but can still also be a very strong addition to a group of players in the random queue as well.
Lucio's a jack of all trades, but a master of none. He's also fallen out of favour since the death of the dive meta as his speed boost isn't as crucial anymore. That's not to say he's an awful pick, it's just that many other heroes do his job better at the moment.
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Like Symmetra, Zenyatta has some extremely powerful buffing and debuffing abilities, and his Ultimate ability is incredible for preventing team wipes and keeping the pace of the game moving forwards. Zenyatta has enjoyed a huge surge of popularity in both the casual and competitive play scenes in recent weeks, and shoots up our rankings accordingly. If you've not previously made time to master the monk, now's the time to make amends.
Since Moira's hit the competitive scene she's certainly had quite the impact. As of late she's not quite as potent as she once was, but there's still good reason to play her. She's able to output from a safe distance with those purple orbs of hers, as well as heal enemies from a distance without putting herself in the firing line. We can't see her falling to the wayside anytime soon.
Mercy's still a solid pick at all levels of play thanks to her consistent healing capabilities, but more importantly, her damage boost. It synergises well with many of the DPS heroes currently in the meta, (Hanzo, Junkrat and Pharah) allowing them to burst down enemies even faster than they usually would. Let's not forget that her Ult's still as potent as ever!
Brigitte's burst onto the competitive scene since her launch and she's a common sight in many players' matches. She's less of a healer, and more of an off-tank who provides some additional frontline presence, as well as the ability to armour up her allies.
On top of all this, she synergises well with heroes like Reinhardt and Zarya who're in the meta currently and can switch from defensive to offensive in the blink of an eye.